Our approach to working with you
Our approach spans four key areas of support, starting with a short early “Discover” phase. This involves an assessment of the cultural landscape by reviewing existing material on your future vision, strategic priorities, structures, systems and sources of aggregated employee information (e.g. employee surveys). We use these insights to identify cultural change factors creating conflict or incongruity that need to be resolved and to inform the development of a culture change roadmap.
Our purpose is to establish a tried-and-tested approach that supports organisations to continue to adapt and refine their own culture and enable them to achieve defined strategic outcomes in the long term.
Upskilling our client partners through collaboration, co-creation and relevant learning opportunities is central to Marlowe’s approach.
We focus on the desired outcomes in three key areas to ensure the sustainability of cultural changes beyond implementation and to embed and support these changes as people adjust to and settle into new roles, new responsibilities and new ways of working.
People – need to be equipped with the tools and capability to deliver, be motivated and ready to adopt new work practices and work styles, develop new skills and behaviours.
Performance – needs to be sustained during transition and measurably improving over time, focusing on strategic outcomes and delivering quantifiable benefits to your organisations
Principles – need to provide guidance and consistency, clearly set expectations and standards/norms to which leaders, teams and employees will be held accountable.
